â No-Cost Transfers Within 1 Year
If you can't attend the course you originally registered for, you can transfer your registration to another available course at no additional cost within 1 year of your original registration date.
Applies to any course of the same type (in-person, livestream, or on-demand)
Subject to availability of your preferred new course
No transfer fees or penalties
To request a transfer, simply reach out to our support team via chat or email with your preferred new course date.
đ 1-Year Retake Guarantee
If you do not pass the end-of-course exam, youâre eligible to retake the full course tuition-free within 1 year of your original registration date.
Valid for classroom, livestream, and on-demand formats
Retake must be in the same format originally enrolled
Learn more: TSRE Refund & Retake Policy
âł Expired Course Access
Online and on-demand course access is valid for 365 days. If your access has expired:
TSRE+ Pro members enjoy ongoing access as long as theyâre subscribed
đŹ Weâre Here to Help
Need to reschedule or retake your course?
Just send us a message using the chat icon belowâweâll get you back on track in no time.